Volunteer Advocates Needed

By Nina R. Keller, Executive Director, Area Agency on Aging District 7

We have a unique opportunity at the Area Agency on Aging District 7 (AAA7)

for those who are interested in serving as a volunteer advocate for nursing

home residents. This opportunity is made available through our Regional

Long-Term Care Ombudsman Program, which is committed to protecting the

rights of long-term care consumers. The Ombudsman Program provides this

support for nursing home residents by helping them resolve problems and

advocating for their rights, with the overall goal of enhancing the quality of life

and care for all long-term care consumers in nursing homes or other home and community-based settings.

Volunteer Ombudsman Associates are an invaluable part of the Regional Long-Term Care Ombudsman Program and provide an essential voice for consumers of long-term care services through regular visits to their assigned nursing home. Volunteer Ombudsman Associates provide residents with direct access to Ombudsman services; educate residents, families, friends and service providers about resident rights; advocate for person-centered care provided with dignity and respect; and help to resolve complaints as needed.

Because Volunteer Ombudsman Associates provide such an important support, they receive special training and on-going, professional support from our Agency. In addition, Volunteer Ombudsman Associates have the opportunity to plan their own schedules, are permitted to visit any day of the week, and are recognized during an annual event.

If you are a retired professional, or other capable and well-motivated individual, and are interested in the well-being and protection of residents receiving long-term care services, we welcome your interest in learning more about becoming a Volunteer Ombudsman Associate with the Area Agency on Aging District 7. Please call us at 1-800-582-7277 or e-mail to [email protected] to learn more about this unique opportunity to make a real difference in the lives of others.


By Nina R. Keller, Executive Director, Area Agency on Aging District 7