DESCO closing lobbies

Staff Report

As Desco Federal Credit Union monitors the impact of COVID-19, their lobbies are closing.

Due to COVID-19 Desco Federal Credit Union will be offering services in lobbies by appointment only. Drive-thrus remain open with normal hours. Financial services are considered essential industries by the government and will remain open throughout this crisis.

Desco realizes that members want to eliminate face-to-face contact as much as possible. Here are other ways you can interact with Desco.

•Online Account Access

•Online New Account Opening

•Apply online Mortgage Loans/Consumer Loans

•Remote Deposit Capture – Deposit checks with your mobile phone.

•Online Billpay

•Credit and Debit Card Alerts

•Transfer money to other members through online account access.

•After-hours telephone assistance for billpay, mobile and online access is available after 5pm Monday-Friday and 24 hrs. a day Saturday and Sunday. Call 800-488-0746 after regular hours.

•Desco also provides access to over 5,000 surcharge-free ATMs through its partnership with Alliance One. Download the Alliance One ATM locator to find one near you.

For all other questions you can email DESCO at Do not include any confidential information in your email. A response will be given during regular office hours. Contact DESCO at 800-488-0746 ext. 0 from 9am-5pm Monday through Friday.

If you or your family has been impacted by COVID-19, and need financial support, employees are ready to provide financial guidance and discuss solutions that may be available to you. Please call 800-488-0746 or email at

DESCO serves communities with financial services in Portsmouth, Minford, Wheelersburg, and Ironton in Ohio; Ashland, Kentucky and Huntington, West Virginia. All accounts are federally insured by the NCUA up to $250,000 with an additional $250,000 of excess deposit insurance provided by American Share Insurance, the nation’s largest private deposit insurer. Desco is an Equal Housing Lender.

Staff Report

© 2020 Portsmouth Daily Times, all rights

© 2020 Portsmouth Daily Times, all rights