We have a unique opportunity at the Area Agency on Aging District 7 (AAA7) for those who are interested in serving as a volunteer advocate for nursing home residents. This opportunity is made available through our Regional Long-Term Care Ombudsman Program, which is committed to protecting the rights of long-term care consumers. The Ombudsman Program provides this support for nursing home residents by helping them resolve problems and advocating for their rights with the overall goal of enhancing the quality of life and care for all long-term care consumers in nursing homes or other home and community-based settings.
Volunteer Ombudsman associates are an invaluable part of the Regional Long-Term Care Ombudsman Program, and provide an essential voice for consumers of long-term care services through regular visits to their assigned nursing home. Volunteer Ombudsmen associates provide residents with direct access to Ombudsman services; educate residents, families, friends and service providers about resident rights; advocate for person-centered care provided with dignity and respect; and help to resolve complaints as needed.
Because Volunteer Ombudsman associates provide such an important support, they receive special training and on-going, professional support from our agency. In addition, Volunteer Ombudsman associates have the opportunity to plan their own schedules, are permitted to visit any day of the week and are recognized during an annual event.
If you are a retired professional, or other capable and well-motivated individual, and are interested in the well-being and protection of residents receiving long-term care services, we encourage you to learn more about becoming a Volunteer Ombudsman associate with the AAAD7. Call 800-582-7277 or email [email protected] to learn more about this unique opportunity to make a real difference in the lives of others.
AAA7 serves 10 counties in southern Ohio, providing home and community-based long-term care options for seniors and individuals with disabilities. If you have questions about long-term care options or would like to learn more about the long-term care resources in your area for you or someone you know, give us a call at 800-582-7277. A trained nurse or social worker is ready to assist you on the phone 8 a.m. to 4:30 p.m. Monday through Friday. We can answer any questions you may have, and also provide an in-home assessment at no cost to discuss your available options in more detail.
Pamela K. Matura is executive director for Area Agency on Aging District 7. She can be reached at 800-582-7277.