Nursing leaders at Southern Ohio Medical Center were recently selected to present during the 13th Annual PRC Excellence in Healthcare conference, held June 3-6 in Scottsdale, Ariz.
More than 300 clients and distinguished guests attended the event, which aimed to further educate healthcare professionals interested in achieving service excellence.
Those who presented included Claudia Burchett, RN, BSN, MBA, FACHE, NEA-BC, chief nursing officer and vice president of Nursing at SOMC; Mary Kate Dilts Skaggs, RN, BSN, MSN, NE-BC, director of SOMC Emergency, Outpatient and Pediatric Services; and Valerie DeCamp, RN, BSN, MHA, NE-BC, director of SOMC Inpatient Nursing Services.
Dilts Skaggs and DeCamp presented, “From Very Good to Excellent, Service Tools, Strategies and Action Plans to Achieve Results,” while Burchett was chosen to sit among a panel that discussed “Creative Ways to Reward and Recognize Staff.”
“This is the second year we have been chosen to present at the annual PRC conference and we hope to do so again,” Burchett said. “It was a great opportunity for our organization and the sessions helped us gain invaluableknowledge that can be used to better continue SOMC’s journey toward excellence and perfection. We look forward to returning.”